FAQs

Do you ship overseas?

    Yes, we ship all over the world. Shipping to USA is free. Shipping costs will apply to other countries and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

    How do I place an Order?

      Choose your desired product and click on add to cart and follow the simple steps to complete an order.

      Will I get a confirmation email once I placed an order?

        Yes, kindly check in your inbox and spam folder for the confirmation mail.

        How long will it take to get my Order?

          It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 14-28 days. Delivery details will be provided in your confirmation email.

          What shipping carriers do you use?

            We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

            Can I return my product?

              We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

              Can I get my product personalized?

                It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

                I ordered multiple items? Why did I only receive one?

                  Often, when you order multiple items, we utilize different distribution channels. FYI many items brought together will be shipped separately. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once. They will get to you soon.

                  How secure is my personal Information?

                    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

                    Can I sign up to your newsletter?

                      Yes. You can signup to our newsletter to stay updated about new product releases, discount sales etc..